Privacy Policy

At SunPeak, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, purchase our products, or engage with our services. By using our website, you agree to the terms of this Privacy Policy.

  1. Information We Collect
  • Personal Information: When you place an order, contact customer service, or subscribe to our marketing emails, we may collect personal information such as your name, address, phone number, and email address.
  • Payment Information: For purchases, we collect payment information to process your order. We use secure, third-party payment processors to handle these transactions and do not store payment details on our servers.
  • Automatically Collected Information: We may collect data about your interactions with our website, including your IP address, browser type, device information, and browsing behavior. This helps us improve our website experience and provides us with valuable analytics.
  1. How We Use Your Information

We use the information we collect to:

  • Process Orders: Complete your transactions and ensure successful delivery of your products.
  • Customer Support: Provide customer service, handle returns or refunds, and address inquiries or complaints.
  • Marketing Communications: With your consent, we may send you marketing emails about new products, promotions, or updates to our services. You can opt out of these communications at any time.
  • Improve Website Experience: Analyze website usage to enhance our website, improve functionality, and create a better user experience.
  1. How We Protect Your Information

We prioritize the security of your information and use industry-standard measures, including:

  • Data Encryption: Sensitive information, such as payment details, is encrypted during transactions.
  • Secure Access Controls: Only authorized personnel have access to your personal information.
  • Third-Party Security Standards: We work only with third-party providers who comply with security and privacy standards.
  1. Sharing Your Information

SunPeak does not sell or rent your personal information. We may share your information with trusted third parties to perform certain services, such as:

  • Shipping Partners: To fulfill your order and handle delivery.
  • Payment Processors: To securely process payments.
  • Marketing Partners: To assist with our email marketing campaigns and website analytics.

We ensure that these third parties adhere to strict privacy and security practices and only use your data as directed by us.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies allow us to remember your preferences, personalize your experience, and gather insights on website traffic. You can manage cookie settings in your browser and choose to disable cookies if you prefer, although this may affect your website experience.

  1. Your Privacy Rights

Depending on your location, you may have certain privacy rights regarding your personal information. These rights may include:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal information.
  • Deletion: Request deletion of your personal information, subject to certain legal or operational limitations.
  • Opt-Out: Opt out of marketing communications by using the unsubscribe link in our emails or contacting us directly.

To exercise these rights, please contact us at sunpeakoutdoor@gmail.com.

  1. Children’s Privacy

Our website and services are intended for individuals 18 years and older. We do not knowingly collect or solicit personal information from children under 18. If we discover that we have collected information from a child under 18 without parental consent, we will delete it promptly.

  1. Changes to This Privacy Policy

SunPeak may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. Your continued use of our website following changes to this policy constitutes acceptance of the updated terms.

  1. Contact Us

If you have questions about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Email: sunpeakoutdoor@gmail.com